The short version
- Forky Bucks are credits for use inside Forky. They are not money and can’t be cashed out or transferred.
- You buy them through Apple or Google Play. One unlock opens a whole story, including the episodes the creator has promised.
- Refunds for purchases go through Apple or Google. If a story you paid for is removed or never finished, we make it right.
On this page
1. What Forky Bucks are
Forky Bucks are a limited licence to use paid features inside Forky, mainly unlocking stories. They are not currency, bank deposits, property, cryptocurrency, securities or stored value. They have no cash value, cannot be transferred to another person or account, cannot be exchanged for cash or anything outside Forky, and cannot be used to gamble or bet. We can change the price of Forky Bucks packs and what things cost in Forky Bucks; changes do not affect purchases already made. The only name we use for these credits is Forky Bucks.
2. Promotional vs purchased
Your balance has two parts, shown separately in the app:
- Promotional Forky Bucks are credits we give away, such as a welcome grant for new users and guests. They are free, have conditions shown when granted, expire 90 days after they are granted unless stated otherwise, and are used before purchased credits. A guest welcome grant is given once per device and moves to your account when you sign in.
- Purchased Forky Bucks are credits you paid for. They do not expire while your account is open, and they are governed by Apple or Google Play’s billing terms and your local consumer law.
3. Buying credits
Forky Bucks are sold in packs through Apple’s In-App Purchase (iOS) and Google Play Billing (Android). Before you buy, we show the number of credits in the pack and the price in your local currency, including tax where the law requires. The app store charges your payment method and sends us a receipt; we never see your full card details. Purchases in Forky are not available on this website. We do not direct you to any other way of paying from inside the app.
If credits do not appear after a purchase, restart the app or use Settings → Restore purchases. If that does not work, email admin@ethereallabs.in with the subject “Forky Purchase” and your store receipt.
4. Unlocking stories
Every paid story has a free preview. Unlocking it costs a single Forky Bucks price, shown together with what you get: every released episode and branch, plus any future episodes the creator has committed to (“includes X more episodes”). There are no per-choice charges. Before you unlock, we tell you whether the story is complete or still being made.
Once unlocked, a story stays available to you for as long as it is on Forky, regardless of what happens to the creator’s eligibility. If we have to remove a story for legal or policy reasons, or a creator deletes it entirely, or promised episodes are not delivered within 6 months, we refund your unlock in Forky Bucks, or in money where the law requires.
5. Refunds
- Forky Bucks packs are purchased from Apple or Google, so refund requests go to them: reportaproblem.apple.com for iOS, or Google Play → Payments & subscriptions → Budget & history for Android. They decide under their policies and your local consumer law. We cannot refund an app store purchase ourselves.
- Story unlocks are spent credits. We refund them in Forky Bucks in the cases listed in section 4, and where a technical fault stopped you from accessing what you unlocked. Email admin@ethereallabs.in with the subject “Forky Purchase”.
- Consumer rights. Nothing here limits your statutory rights, including rights to a refund where a digital purchase is faulty or not as described. If you live in the EU or UK, you agree that we deliver Forky Bucks immediately and that you lose the right to withdraw from the purchase once the credits are delivered.
- Minors. If a minor made a purchase without permission, contact the app store first; they handle most such cases. Then email us so we can review the account.
6. Reversals and fraud
If a purchase is refunded or charged back by the app store, the credits from that purchase are removed from your balance. If you have already spent them, your balance may go negative, and you will need to buy credits before unlocking anything else. Accounts that repeatedly obtain refunds for credits they have used, use stolen payment methods, or exploit promotional grants may be suspended. We do not pay creators for unlocks that are later refunded or charged back.
7. Account deletion and shutdown
- If you delete your account, your Forky Bucks balance and unlocked stories are lost. Deletion is not a refund; request any app store refund before you delete.
- If we suspend your account for breaking the rules, your balance is frozen during any appeal and is forfeited if the suspension is upheld, except where the law requires otherwise.
- If Forky closes, we will give you at least 30 days’ notice, let you spend your purchased credits during that time, and refund unused purchased credits where the law requires. Promotional credits are not refunded.
8. Subscriptions
Forky does not currently sell subscriptions. If we introduce one, we will publish separate subscription terms covering price, billing period, auto-renewal, cancellation and refunds before you can subscribe, and you will see them at checkout.
Ethereal Labs Private Limited
2nd Floor, No. 189, Municipal No. 207/189, 14th A Cross Road, 6th Sector, HSR Layout, Bengaluru, Karnataka 560102, India
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